Communications Manager

Razor Consulting Solutions is a people-first technology company whose culture is driven by intelligent, motivated, and results-oriented professionals.

We are looking for a Communications Manager to support the leadership team from an overall business process, communication management, organizational brand, content readiness, and messaging perspective. This individual must be a highly motivated, self-driven individual with exceptional skills in writing, designing, and developing strategy and communications supporting program objectives.

The communications manager will own and create the communications program strategy and collaborate closely with their designated client’s stakeholder(s) and Program Managers to coach and develop content supporting business initiatives. In addition to the strategy, this person will be responsible for various communications, such as internal program and launch e-mails, monthly executive newsletters, SharePoint site updates and maintenance, and program status updates anchored on program results and best practices. The ideal candidate has a passion for content curation, design, and technology, and can easily collaborate across various stakeholders with creativity, resourcefulness, and professionalism.

Key Responsibilities

  • Work directly with stakeholders and supporting team members to develop new content and maintain existing high-quality content, ensuring it has the proper tone, messaging, and effectiveness to support business objectives.
  • Produce monthly/quarterly program communication updates by collaborating with key stakeholders on insights, learnings, and optimizations for the fiscal period.
  • Stay updated on clients’ brand trends and your organization’s strategic initiatives. Adjust the content strategy as needed.
  • Conduct interviews for stories.
  • Creating templates and branding.
  • Design and maintain the brand of your designated org (ex: Service Center).
  • Help communicate and land changes to services to the internal and external stakeholders.
  • Execute monthly communications for the all-up team; build out presentation & newsletter templates to enable self-service.
  • Prioritize executive communication support to the all-up leadership team.
  • Manage communications strategy through content creation, revision, and design of marketing and business collateral materials, as well as graphics, icons, and imagery.

Qualifications

  • 5+ years of experience in communications, strong written and PowerPoint slide creation experience demonstrated with samples of work or a portfolio.
  • Bachelor’s degree in Communications, Marketing, or related field.
  • Exceptional messaging and writing skills, with great attention to detail and accuracy.
  • Highly proficient in PowerPoint, Outlook, and Word and can efficiently create content directed at an executive audience.
  • Exceptional problem-solving and critical thinking skills leveraging internal and external resources.
  • Ability to distill variant feedback into root cause issues and provide actionable feedback to stakeholders.
  • Comfortable in a high-paced and dynamic team environment.
  • Ability to manage multiple, complex projects and deliverables simultaneously across stakeholders.
  • Flexibility with “ad hoc” projects.
  • Time management, organizational skills, and ability to work independently.
  • Can write in a journalistic and corporate tone as needed.

EOE, Including Disability/Vets

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