Program Manager

Razor Consulting Solutions is a people-first technology company whose culture is driven by intelligent, motivated, and results-oriented professionals.

We are looking for a highly motivated individual to provide program management services, aimed at bridging the gap between the customer and internal client teams as well as the customer and field contacts. This program will involve multiple cross-department engagements for execution and delivery. This role is part of a collaborative effort on Digital Transformation to increase pipeline coverage, accelerate revenue, and capture and promote maximization of US business.

The ideal candidate will have a passion for technology and must have the ability to approach complex business scenarios with creativity, resourcefulness, and professionalism. Must be comfortable communicating with all levels of leadership as well as customers and partners directly. This person must be able to maintain strong relationships and provide proactive communication across other teams.

Key Competencies

  • Efficiently document functional requirements and contribute to project documentation
  • Track workstream actions, decisions, status, and next steps leveraging program management tools
  • Prepare content and materials for executive reviews
  • Develop reports and models to improve workstream visibility and decision making
  • Execute regular outreach calls with field teams to gather customer insight
  • Compile and share insights and best practices from customer calls
  • Develop weekly status report to sales and segment leadership teams, outlining progress against pipeline creation & prospect status
  • Demonstrate resourcefulness and dependability to learn new skills and execute new tasks
  • Drive clear project communications, provide transparency and data-driven insights
  • Develop reporting and/or analytics as required
  • Critical thinking and problem-solving skills
  • Exception skills in planning, organizing, negotiation and conflict management
  • Ability to quickly adapt a business needs shift

Basic Qualifications

  • Bachelor’s degree or higher
  • Experience in project management capacity; PMP certification a plus
  • Experience with functional requirements work, either from a business analyst or project manager perspective
  • Fluent in Outlook, SharePoint, Excel, Word, and PowerPoint (Power BI experience a plus)
  • Exceptional verbal and written communication skills
  • Exceptional creation and delivery presentation skills
  • Proven experience in change management and strategic planning
  • Exceptional verbal and written communication and presentation skills
  • Must be organized and self-motivated
    Passion for excellence

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